Frequently Asked Questions
Does Coyote Offer support with program fees?
We are committed to making our programs accessible to all families.
To request support, please fill out a flexible pricing form.
How Do I Sign into my active account?
Need to review your schedule, update your account, or make a payment? You can do so by accessing your Active.net account. Please be sure to only create ONE account for your family! Multiple accounts cannot be deleted.
What ages does studio coyote serve?
Studio Coyote courses are suitable for 10-15-year-olds. For questions specific to your youth, please reach out to our programs team at programs@coyotecentral.org
What is the attendence policy?
Attendance is critical in Studio Coyote courses, since each day builds upon the previous in order to complete a final project. Regular attendance is required. If you miss two sessions, you're at risk of being dropped from the class. Coyote Central does not offer makeup sessions and is not responsible for incomplete projects due to poor attendance. Please be sure to be here for every session to make the most of your time at Coyote Central!
Does coyote central offer before or after care?
Coyote Central isn’t able to provide before or after care. Please be on time for drop off and pickup. Any youth not picked up by the time the last staff member leaves will be escorted to the nearby community center to wait.
What is your refund policy?
25% of your tuition fees are nonrefundable. for Fall, Winter, Spring, Summer. No refunds will be available for cancellations made within a week of the class start date. For Summer, no refunds will be available for cancellations made after June 1st.
Are all courses held at Central District?
While the majority take place at our building in the Central District, we do utilize professional studios around the area for specific courses. Please pay close attention to location when registering!
Does My Youth Need Prior Experience?
All classes are suitable for both beginning and returning youth. All experience levels welcome!
Does coyote central provide transportation?
Coyote Central isn’t able to provide transportation. You are responsible for transporting your youth to offsite courses. All youth are required to stay onsite until their final class is complete. Please send your youth with appropriate snacks and gear to last them the full length of their Studio Coyote Day. This also applies to offsite programming.
how does waitlist work?
If a course is full, you’re welcome (and encouraged) to join the waitlist! All courses and their waitlists are first come, first served. We cannot overfill courses as each is capped due to safety and class quality considerations. There is no charge for joining the waitlist, but you must follow the standard registration process. If a position opens up, we will contact you and you’ll be given 24 hours to accept the position.
What if my youth is taking a morning and afternoon class?
Youth participating in both morning and afternoon courses for Studio Coyote are welcome to stay on site, and be supervised by staff between each class. Please bring a lunch, as youth will not be allowed to leave the site without a parent/guardian.
During Breaks, Can my youth leave coyote campus?
All youth are required to stay onsite until their final class is complete. Please send your youth with appropriate snacks and gear to last them the full length of their Studio Coyote day. This also applies to offsite programming.
How DO I know what to send my youth with?
You’ll receive an email the week prior to the start of the course with class-specific details.